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Carlo and Jeff, the owners/technicians of Carolina Cycle Solutions, have a combined 25+ years of experience in the industry. Working for various dealerships, including two in the Charlotte area, provided them the opportunity to view different aspects of shop management, customer service and customer appreciation. Carlo and Jeff, along with Dean, their Operations Manager, believe customer satisfaction and safety go hand in hand. As riding enthusiasts themselves, they appreciate motorsports vehicles and the riders. They provide quality service for a great price ~ satisfaction guaranteed.
Carlo Jeff Dean
Owner/Technician Owner/Technician Operations Manager
| Carlo Gagliardo Carlo is an innovative technician who strives to meet each customer's individual needs. He graduated with honors from BOCES Career and Technical School in Bellport, New York with certification in their Marine and Motorcycle Mechanics 2-year program, as well as a certificate in automotive mechanic servicing. Carlo is also a certified DynoJet Dynometer operator and a certified Yamaha 5-star technician. In addition to his experience as an A-level technician, Carlo began racing Motocross for fun in 1995 and currently races in the Plus 25, Plus 30 Expert Motocross Class. In his race career, he manages all aspects of his Motocross and Roadracing involvement, motorcycle set-up, data acquisition and public relations. Carlo's professional experience, combined with the skills he has developed throughout his Roadracing and Motocross career, makes him an ideal service/repair shop owner and technician. Carlo's Roadracing Experience 2001 - 2005 ~ Moved from amateur to expert in CCS and Formula USA roadracing organizations 2005 ~ Raced AMA professional roadracing Formula Extreme 2008 ~ USMGP Supermoto National Champion 2009 ~ 5th place overall ~ +25 and +30 Amateur Carolina Ultra Series Motocross Racing 1st place ~ Thumper 150 Championship (sponsored by SEMRA) 1st place ~ Super Mini Championship (sponsored by SEMRA) Carlo is a three-time SEMRA (Southeast Mini Roadracing Association) regional champion and four-time SEMRA national champion. |
Integrity ~ doing the right thing even when no one is watching. The Carolina Cycle Solutions' team maintains their integrity... always.
| Jeff Butler Jeff's philosophy as a technician is to handle every machine as if it were his own. He believes being meticulous and conscientious not only results in a job being done properly, but it also means his customer's safety is ensured. Jeff graduated from the Motorcycle Mechanics Institute in Orlando, Florida with certifications in Honda and Kawasaki. He later completed Polaris and Yamaha factory training. Jeff is also a factory trained and certified Motor Trike trike kit installer. An A-level technician, Jeff's favorite past times include dirt bike riding, mini bike racing and street bike riding. He was introduced to motorcycles at a very young age by his father, who would take him for rides on his '77 Suzuki 450 parallel twin. He bought his first snow mobile for $75 when he was just seven years old ~ a '72 Arctic Cat Lynx 292, single cylinder. His dad, a master diesel technician, taught Jeff how to work on the snow mobile. It wasn't long before Jeff wanted to learn everything he could about gasoline engines. He still has the desire to learn about new technology and methods of service and repair, wanting to offer his customer's up-to-date knowledge and the best possible service for their equipment. |
| Dean Jeffryes Dean is the newest addition to the Carolina Cycle Solutions' team, serving as Operations/Business Manager. He is responsible for scheduling, ordering, customer service and financial reporting. Dean’s objective is to delight each customer with best-in-class service through operational excellence. He believes shop logistics must be flawless, from scheduling to parts ordering. Dean’s goal is to provide a seamless customer service experience. Dean was born and raised in southern California with the dream of surfing at a pro level, but his folks weren’t supportive of his pursuit of surfing as a career choice. Following high school, his parents sent him off to Phoenix, AZ to get a higher education. Dean's passion turned from surfing to street bikes while in Arizona, buying a 1982 Kawasaki GPZ550 with saved grocery money his mom was sending to the 'starving' student. Dean and his wife, Paula, met at IBM in Tucson, AZ in 1985 and relocated to the Carolinas with IBM in 1989. Dean retired from the corporate world in 2006 and has since lapped North America several times, including Mexico and Canada, along with his wife. Dean has returned to surfing in his semi-retirement years enjoying long boarding on the coast of Baja Mexico and Southern California. He’s a motorcycle junky who lives to ride. Dean and his wife ride everything from dual sports to cruisers, with eight in the stable and counting. Please don’t make Dean ride in an automobile! |